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Coronavirus (COVID-19) Information

UPDATED 4-2-2020
5:35 p.m.
View a special message to the OLLU commnity from OLLU President Dr. Diane E. Melby.

All the counties where OLLU has campuses have enacted shelter-in-place orders to curb the spread of the Coronavirus. In an effort to protect our students and employees, Our Lady of the Lake University has closed our campuses and moved all instruction and student services to online/remote access:

  • Campus Closures – The campus closures have been extended to May 29. This includes campus computer labs. Students who are having technology access issues should email
  • Student Services – All student services including the library, tutoring, writing and math centers, the Help Desk, counseling services, health services, student success coaches, and services for students with disabilities are available online or through other remote access. More detailed information on accessing services is available on the website at this link:
  • Work Study – Work study students who wish to work are allowed to work remotely; instructions for remote work are available through your supervisor or the Student Employment Office. Work study students may be reassigned to other supervisors if their original work area does not have remote work available.
  • Residence Halls:
    • Students who were granted exceptions for remaining in the residence halls are allowed to remain and will receive information about dining services from the Residence Life Office
    • Resident students who do not intend to stay on campus and have not yet removed their belongings will receive updated instructions from the Residence Life Office.
  • Commencement – May commencement ceremony has been canceled. The ceremony recognizing May graduates will be combined with the December ceremony, which is scheduled for Dec. 10, 2020. 
  • Online Instruction – All instruction moved to an online format on March 21, 2020 and will remain online through the end of the spring 2020 semester. Professors should provide flexibility to all students during this time of adjustment; even students already in online courses will need time to deal with changes to other closures in their communities.
  • Events – All student events and meetings on all OLLU campuses are cancelled for the spring 2020 semester. This includes daily Mass in Constantineau Chapel and Sunday Mass in the Sacred Heart Chapel. The Archbishop of San Antonio has dispensed the Sunday Mass obligation for all Catholics in the San Antonio Archdiocese. Live streamed Masses are being provided through the University Ministry Facebook account.
  • Athletics – The NAIA has canceled the spring season for all sports. Check out stories highlighting the Saints seniors on the athletics website.
  • Communication – Important university updates will be communicated via email and can be found on this site. An archive of messages is available online.


The following resources should be used to continue to educate yourself about the virus and take precautions to protect yourself and others:

Centers for Disease Control and Prevention (CDC)
World Health Organization (WHO)
San Antonio Metro Health
Texas Department of State Health Services

  • Students, faculty or staff experiencing symptoms of the coronavirus COVID-19 are asked to self-report by calling the OLLU Reporting Line at 210-431-3949, calling Health Services at 210-431-3919 or by using this online form: Voluntary Health Self-Reporting.

How to Prevent the Spread of Respiratory Illness

There is no vaccine to prevent this virus, and the CDC advises that the best way to prevent infection is to avoid being exposed to this virus.

Here are everyday actions you should take to help prevent the spread of respiratory viruses, such as a common cold or the flu:

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after coughing, sneezing or blowing your nose. 
    • Everyone is reminded to practice "Clean Hands In/Clean Hands Out" when in high-touch  - meaning wash hands before entering these areas and wash hands after exiting.
  • If soap and water are not readily available, an alcohol-based hand sanitizer that contains at least 60% alcohol can be used. 
  • Avoid touching your eyes, nose or mouth with unwashed hands
  • Students, staff, faculty and visitors on campus are expected to follow social distancing measures recommended by the U.S. Centers for Disease Control and Prevention and the World Health Organization, including maintaining a distance of at least three feet between individuals and practicing good hygiene.
  • Don't share food or beverages with others
  • Avoid close contact with people who are sick
  • Anyone experiencing symptoms of the coronavirus, the flu or any other respiratory illness should not come to campus unless cleared by a physician.
  • Clean and disinfect frequently touched objects and surfaces
  • Cough or sneeze into your elbow or sleeve or cover coughs or sneezes with a tissue and throw the tissue into the trash immediately

Frequently Asked Questions

About the Coronavirus

COVID-19 is a newly identified coronavirus that is causing an outbreak of illness. It was first identified in December 2019 in Wuhan, China. Since then, cases have been identified in multiple other countries, including the United States. 

According to the Centers for Disease Control (CDC), human coronaviruses are common throughout the world and usually cause mild to moderate illness in people. This new virus is a public health concern because:

  • It is newly defined, so much is still unknown about it.
  • Two other human coronaviruses, MERS-CoV and SARS-CoV, have caused severe illness in the past

On Jan. 30, 2020, the World Health Organization (WHO) declared the COVID-19 a global health emergency.

The following is from the Center for Disease Control website:

The first infections were linked to a live animal market, but the virus is now spreading person-to-person. It's important to note that person-to-person spread can happen on a continuum. Some viruses are highly contagious (like measles), while other viruses are less so.

The virus that causes COVID-19 seems to be spreading easily and sustainably in the community ("community spread") in some affected geographic areas. Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected. 

The following is from the Center for Disease Control website:

While this virus seems to have emerged from an animal source, it is now spreading from person-to-person. There is no reason to think that any animals including pets in the United States might be a source of infection with this new coronavirus. To date, the CDC has not received any reports of pets or other animals becoming sick with COVID-19. However, since animals can spread other diseases to people, it's always a good idea to wash your hands after being around animals. 

Events and Activities

The May commencement ceremony has been canceled. At this time, university officials are planning to combine the spring and fall graduation and hold one large ceremony on Dec. 10, 2020.

Notes for spring graduates:

  • Printed graduation announcements ordered through Texas Recognition, the official university commencement vendor, have been put on hold; graduates who ordered announcements through Texas Recognition will receive instructions from the vendor.
  • Graduation rings ordered through Texas Recognition will be delivered as originally scheduled.
  • Graduation regalia orders also have been put on hold by Texas Recognition.
  • Students who complete graduation requirements at the end of the spring semester will have their degrees conferred and will receive their diplomas. Postponement of the ceremony will not postpone official completion of the degree.

View full announcement from OLLU President Dr. Diane E. Melby .  

For wedding information, brides and grooms should contact our chapel coordinator, Gus Villa, at

  • All student events and meetings on all OLLU campuses are canceled for the spring 2020 semester.

  • Daily Mass in Constantineau Chapel and Sunday Mass in the Sacred Heart Chapel. The Archbishop of San Antonio has dispensed the Sunday Mass obligation for all Catholics in the San Antonio Archdiocese.

    ▪ The NAIA has canceled the spring season for all sports.

Faculty are developing guidance for these activities and will communicate directly with students involved in these activities.

Safety and Prevention

Students, faculty and staff who have visited countries that are identified by the Centers for Disease Control as Levels 2 and 3 on their Watch List, are required to undergo a 14-day self-isolation period before returning to campus and to self-report if you, personally, have been exposed to or have symptoms of coronavirus COVID-19. You can report by contacting the Human Resources Office at 210-431-3949 or by using this online form: Voluntary Health Self-Reporting. This reporting requirement begins immediately and is in effect until further notice.

▪ Faculty, students or staff returning to campus after spring break travel are asked to self-report using this online form: Travel Information Reporting.

Other Questions

Academic advising is taking place now. Students are encouraged to meet with their academic or faculty adviser either via phone or Skype, as soon as possible.
How do I make an appointment with my adviser?
Freshmen and transfer students with less than 30 earned hours – schedule an appointment using this link:

Sophomores, juniors, seniors and graduate students – contact your faculty adviser via email to schedule an advising appointment, if you have not done so yet. If there are questions on who your faculty adviser is, contact the academic department that houses your major or program.

If you are having trouble reaching your faculty adviser, please email

Faculty involved in those two clinics are working to make provisions for appointments.