Our Lady of the Lake University prides itself on being a safe campus community for students, staff and faculty. OLLU is committed to ensuring a safe environment for members of the community to thrive.
The OLLU University Police Department provides information about the department, crime reporting options and campus resources, as well as security reports and crime logs.University Police
Report an Incident
The OLLU Report It page contains links to important reporting forms for members of the OLLU community.Report It
In the event of an emergency, OLLU has various ways that it communicates with all members of the campus community to ensure they are well-informed and safe.
End of Public Health Emergency
On May 11, 2023, the federal government ended the COVID-19 Public Health Emergency declaration. However, COVID-19 and other infectious diseases still pose health threats. As such, anyone who prefers to wear a mask on campus should feel free to do so.
In the interest of keeping our community safe, students, faculty and staff should not attend in-person classes or events or come to work on campus if ill or have tested positive for COVID-19 or other infectious diseases. Individuals who have tested positive for COVID-19 or who have been exposed to someone who has tested positive should follow the guidelines provided by the CDC and use the isolation and exposure calculator .
The following protocols must be followed by students, faculty and staff who receive a positive result for COVID-19:
Athletes: No longer have to submit a Self-Report form when diagnosed with COVID-19 (unless they live in a residence hall); however, they must notify their professors and coaches of their isolation dates calculated with the use of the CDC calculator .
Commuter Students: Are not required to submit a Self-Report form, but must notify their professors of their isolation dates calculated with the use of the CDC calculator .
Employees: Are not required to submit a Self-Report form, but must notify their supervisors of their isolation dates calculated with the use of the CDC calculator .
Testing services are no longer available on campus. At-home tests are available at local retailers and pharmacies. Some free services are available to individuals without health insurance. Information is available online at https://www.covid.gov/tests . A community-based testing site locator is available online .
Student Affairs No Longer Providing Letters
Please Note: The Division of Student Affairs no longer provides letters to faculty when a student tests positive for COVID-19. Students have been directed to communicate directly with their faculty members about absences.
Students who will be absent due to COVID or other illnesses are encouraged to contact OLLU's Accessibility Services Office as soon as possible for support and accommodations.
OLLU Timely Care
Reminder: All OLLU students have access to free medical and mental health services through TimelyCare.
- Services are provided 24/7/365
- On-demand and scheduled medical care offered
- On-demand and scheduled counseling appointments, and health coaching offered
- Set up an appointment here or download the TimelyCare app