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FAQS


Safety Procedures

OLLU is again requiring face coverings/masks for all individuals on our campuses -- both vaccinated and unvaccinated. Face coverings must be worn in classrooms, hallways, meeting spaces and other common areas where unable to isolate in accordance with CDC guidance

Face coverings do not need to be worn in the following circumstances:

  • When in an office or other interior space if the individual is isolated
  • When exercising outside, engaging in physical activity outside, or when isolated or socially distanced outside
  • While driving alone or with passengers who are part of the same household as the driver
  • When doing so poses a greater mental or physical health, safety, or security risk
  • While operating outdoor equipment
  • While in a building or activity that requires security surveillance or screening
  • When consuming food or drink
  • When in one’s assigned residence hall room or assigned residence hall bathroom

Face masks will be available at these locations:

  • Elliott House Entrance
  • Jersig Center, Main Office
  • Library Circulation Desk, Second Floor
  • Main Building Welcome Desk, Inside Main Entrance
  • MARC, Room 102 (Formerly known as the IFCC)
  • Metz Hall, Room 310
  • UWAC
  • University Police Office, Walter Student Service Center, G4 (lower level)
  • Worden School Building, Main Office, Room 10A

The RGV and Houston campuses will also make them available via the disinfecting carts.

These instructions are for all individuals whether they have been vaccinated or not. They apply to anyone who is COVID positive, whether they have symptoms or not.

  • If the individual is on campus, the individual must leave. Residential students can isolate on campus. Contact Residence Life for instruction on where to isolate.
  • If individual is at home, the individual should stay home. They should not come to campus.    
  • Contact a medical provider.
  • Submit Self-Report Form to OLLU before the end of business day.
  • Employees must notify their supervisor. 
  • Self-isolate as per CDC guidelines.
  • Complete a COVID-19 Return to Work/Campus Form before returning to campus. 

Yes. Individuals should distance at least 3 ft, and ideally 6 ft, apart from other people who are not from their household in both indoor and outdoor spaces.

All OLLU community members (vaccinated or unvaccinated) should self-screen for symptoms of COVID-19, but using the Campus Clear self-screening app is no longer required.

Yes. All individuals who do not present a COVID-19 vaccine record and who work, live, participate in any activities, or who will be taking courses on campus will be required to submit a negative COVID-19 test on a regular basis beginning at the start of the academic year. Details on this requirement will be provided soon.

The Facilities Department has been trained on the CDC’s proper cleaning and disinfection protocols. They will be disinfecting high-touch common areas on campus in the mornings and in the afternoons. Comprehensive deep-cleanings and high-level disinfection protocols will be activated when needed. 

Yes. Hand sanitizer stations are installed at various locations around the different campuses. Disinfectant carts stocked with cleaning supplies, masks, gloves and similar items have been made available around campus. In San Antonio, these carts are stationed at Lake View, St. Ann’s, Sueltenfuss Library, UWAC, Walter Center, the MARC (formerly IFCC) and Worden.

At the Houston campus, supplies will be available at the security check-in station, located at the front/main entrance of the building. The cart in the La Feria campus is located at the main entrance on the South hallway.

Yes. All rooms have been reassessed. The new capacity for each room can be found in the EMS room reservation system or on signs outside each room.

Employees and students should hold each other accountable by reminding peers of OLLU’s safety guidelines especially when witnessing violations. Individuals violating guidelines should respond to such reminders by immediately complying. If individuals are found to be repeatedly ignoring rules or egregiously violating them, the university will use processes outlined in our student and employee handbooks designed to correct behavior. OLLU’s approach will be corrective, not punitive. Repeated or egregious violations should be reported to the corresponding official including an employee’s supervisor, the Vice President for Student Affairs or the Director of Residence Life.

The Student Conduct Reporting form , available on the OLLU website, can be used for this purpose.

Reporting COVID-19 Diagnosis

Yes. Employees and students are required to report a COVID-19 diagnosis immediately after learning of it by using this Self-Report Form .

Yes. Please report close contact immediately by using this Self-Report Form .

Yes. If we learn you’ve had close contact with someone who is COVID positive, you will be notified of the possible exposure.

Yes. The Office of Student Affairs will be contacting faculty in situations like this. Students are also encouraged to communicate with their faculty members.

You can access that information here . This chart is updated weekly.

OLLU Policies

Business travel is currently not restricted. Employees are encouraged to discuss travel plans with their supervisor. Any university sponsored international trips should be cleared by the division leader.

Children are allowed to visit campus at this time. Anyone under the age of 18 who is not a current student, must be accompanied by an adult at all times. Faculty, staff and students must follow current university policy as it pertains to children in the workplace or classroom .

Yes, visitors are allowed on campus. Visitors should be asked to self-screen and should not come to campus if experiencing COVID-19 symptoms. 

Offices, Services and Events

Yes, the following computer labs will be open:

  • Main Building - Second Floor Computer Station Area
  • Main Building - Third Floor Computer Station Area
  • Cyber Café
  • 24-hour Lab (Located in library)
  • Worden Lab
  • Library Computer Cluster
  • Houston Computer Lab
  • La Feria Computer Lab

Yes, the library will be open for in-person visitors. More information on the library and its services is available on the library website .

Healthcare services for students are provided through TimelyMD (aka TimelyCare) a telehealth program. TimelyMD provides virtual visits that enable all students to access medical and mental health services anytime, anywhere via a secure video visit. The telehealth professionals provide healthcare and

mental health support for common conditions that can be safely and accurately diagnosed and treated online. To schedule an appointment visit www.OLLU.health or download the TimleyMD app. If you need assistance accessing TimelyMD, please contact the HERO Office at ConquerCovid@ollusa.edu.

Yes! The cafeteria in the San Antonio campus will be open. Cafeteria hours and daily menu options can be found here.

Currently, yes.  If you are meeting face-to-face, please make sure you are not violating room capacity or meeting guidelines. We recommend you consider meeting in outdoor areas whenever possible.

Athletics

Yes, all OLLU sponsored teams are scheduled to continue practices, scrimmages and games, unless circumstances prohibit it. Go Saints!

Yes. If this changes, the community will be notified.

Yes, the UWAC will be open as will the weight and exercise room; however, limits will be placed on the number of individuals who can use the rooms at one time. Reservations will likely be required. For information, please contact the UWAC.

Living On Campus

Ayres, Pacelli, Lake View, Flores, and Centennial will be open in the fall semester.

All residents who test positive for COVID-19, will be asked to isolate. Please submit a Self-Report Form. Once the form is received, a contact tracer will communicate with you and provide you with additional information.

Yes, students can quarantine in their rooms if they had close contact with a COVID positive person. Students with COVID-19 who need to self-isolate will do so in St. Anne’s Residence Hall, if they choose to remain on campus.

If your roommate gets COVID-19 and you had close contact with them, you will be notified. Information on quarantine requirements will be shared with you by the Health Education Resource Office. 

If your roommate has been in your room/suite, the space will undergo a special disinfection. This could mean you will need to stay in another room or residence hall while your room is being disinfected. Meals will be delivered to students isolating and quarantining on campus and the Health Education Resource Office will check in on you to monitor your symptoms.

Residents are limited to two guests. Guests must be OLLU students only (i.e. family, friends or other non-OLLU community members not permitted). Overnight guests are still not permitted. All residents and guests are required to wear masks when they are walking through the residence hallways and indoor public areas. Vaccinated residents and guests should wear masks as well.

For Employees

No. Employees who test positive for COVID-19 must isolate and avoid having direct contact with anyone.

This depends on your vaccination status and other factors. If you had close contact with a COVID-positive person, please submit a Self-Report Form for guidance.  

Questions and Updates

The university will continue to monitor developments related to COVID-19 and will communicate any changes with as much notice as possible. Updates will be shared via email through Lake Weekly or special announcements.

Questions on COVID-19 protocols and guidelines can be sent to ert@ollusa.edu

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