Cultural Competence and Enrichment in the Workplace

Professional Development Institute
Our Lady of the Lake University
Friday, May 10, 2013 -- New Date!

You Will Learn About

  • Common goals for Cultural Competence and Cultural Enrichment in the workplace
  • How cultural competence can be applied to your agency or organization
  • The changing demographics and potential impact/opportunities for your organization
  • Cultural richness, with a focus on San Antonio’s Westside
  • Ethnic labeling among Hispanics - understanding differences in terms and meanings
  • Guidelines and strategies to improve cross-cultural communication
  • Strategies to enhance your personal skills in cultural competence
  • Strategies to promote cultural competence in the workplace

Course Benefits
As the workplace becomes more diverse and the impact of our work becomes more global, there is clearly a need to expand our understanding of cultural influences on values, behaviors and forms of communication. This institute is NOT a lesson on “political correctness.” Instead, it is an opportunity to recognize: 1) our own cultural influences in the workplace, 2) situations that result from cross-cultural miscommunication or misunderstanding; and 3) resources that exist within our organizations and communities that can enhance cultural competence. Institute participants can serve as resources and models for their organizations. You will gain from the networks made at the institute among presenters and other participants. Program format includes: featured presenters and panelists, working sessions and group exercises.

Featured Speakers
Teresita Aguilar, OLLU Director of Center for Mexican American Studies and Research (view bio)
Ramon Flores, Westside Development Corporation (view bio)
Rudy Garza, CPS Energy Vice President of External Relations (view bio)
Maribel Larraga, OLLU Professor of Spanish (view bio)
Ric Martinez
, OLLU Assistant Professor of Healthcare Management (view bio)
Steven Wise, OLLU Assistant Professor, Sueltenfuss Library (view bio)

Who Should Attend
Individuals who are interested in enhancing their own cultural competence and in facilitating the cultural competence/enrichment of others in their respective workplaces. Those in hiring and supervisory positions seeking to work more effectively with a culturally diverse workforce or with a more diverse clientele served by your organization.

Cost of Institute
Cost for the one-day institute is $95 through April 30, 2013. This fee includes participation in all sessions, workshop materials, continental breakfast and refreshments. Late registration runs from May 1 through on-site registration, the late registration fee is $115.

Institute will be held at Our Lady of the Lake University campus. Parking is Free and will be designated.

Each participant will be given a Certificate of Completion at the conclusion of the institute.

Registration and Information
For more information about the institute, contact Dr. Teresita Aguilar at 210-431-4148 or email

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