Diana Garza-Ortiz, PhD
Coordinator, BS in Organizational Leadership
Phone: 210-434-6711, ext. 2712
Office: Moye Building, Room 213

Primary Teaching Areas
Masters and Undergraduate, Leadership and Technology

University Education
PhD, Leadership Studies, Our Lady of the Lake University
M.B.A E-Commerce, Our Lady of the Lake University
B.B.A. Information Systems, University of the Incarnate Word
Member Delta Mu Delta

Recent Professional Experience
USAA, San Antonio, TX 2000 - 2007
IT Systems Analyst
Responsible for producing quality work products while adhering to company standards and measured by use of design/code/test results, inspections, CMM level 3 (Capability Maturity Model) assessment results, and audit reporting. Instrumental in the preparation of high-level requirement documents, and communicating with Business Partners to understand current and future business needs and opportunities. Responsible for systems acquisition such as assisting in the development of business and technical criteria and evaluation of information technology products in the marketplace. Efficient use of programming languages (Cobol, PL/1, JCL, C++), system environments, utilities, tools, databases, and related technologies used in analyzing, designing, developing, testing, debugging and implementing new systems or modifying existing ones.

H-E-B Grocery Company, San Antonio, TX 1991 – 2000
Developmental Distribution Leadership Role/Supervisor
Special Projects - Y2K Business Process Analysis Project

Teaching Philosophy
A wise man said, “A lot of people have gone further than they thought they could because someone else thought they could.” I stand true to this quote. Others believed in me and their expectations have led me to this institution where I now have the opportunity to encourage students to reach their highest potential.

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